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Protocols & Info

What's happening now?

Premier Doug Ford stated as of May 19th, 2020 we can resume dog walks. All private and group walks will resume. All dog training classes will remain online with only unique cases being done in-person where an outdoor environment that allows for social distancing to be maintained is present. Please keep reading to learn more about our new policies and our online training.

Online Training

Online training is done through Zoom meeting calls. Where both the client and the trainer will be able to see and speak to each other via a screen. You can use a laptop, tablet, or cell phone.
The trainer has access to two dogs in her household and is able to give demonstrations with live dogs. Following the online sessions you will have access to the recording of the session, plus other instructional videos provided by the trainer. As well as a recap and follow up e-mail of each session.

To learn more about Online training click here.

Pick up & Drop off protocols

An Unleash Your Paws dog walker will arrive at your house. They will then send you a text to notify you they are there. You, the client, will either let your dog out into a safe yard, or walk your dog out on a leash to meet the Unleash Your Paws dog walker. The client will then back up to the end of the leash, the dog walker will attach their leash to the harness/collar. The dog walker will then back up to the end of their leash while the client removes their leash from the harness/collar. The client and dog walker will keep a minimum distance of two meters at all times. Drop offs will be done in the same manner in reverse.  

Protocols to eliminate or minimize exposure

  • New pick up and drop off protocols
  • Walkers and clients will be screened regularly for symptoms
  • Walkers will wear a mask upon pick ups and drop offs
  • Walkers will sanitize their hands before and after each pick up and drop off.
  • Petting and cuddling will be limited.

Protocols if a client or walker tests positive or shows any symptoms of coronavirus

An e-mail will be sent out to all individual clients through the usual newsletter format.All walks will be cancelled for a minimum of two weeks. All walkers and clients will be asked to self isolate for two weeks.  

What Ottawa Public Health States

Ottawa public health states that Any Ottawa resident who has any of the following symptoms is recommended to go for testing at the COVID-19 Assessment Centre or COVID-19 Care Clinics.

  • COVID-19 may have classic symptoms such as feeling feverish, new or worsening cough, and/or difficulty breathing.
  • Other symptoms of COVID-19 can include: sore throat, difficulty swallowing, loss of taste/smell, nausea/vomiting, diarrhea, abdominal pain, pneumonia, runny nose*, or nasal congestion* *In the absence of underlying reason for these symptoms such as seasonal allergies and post-nasal drip
  • COVID-19 may have less common symptoms such as unexplained fatigue/malaise, delirium (a serious medical condition that involves confusion, changes to memory, and odd behaviours), unexplained or increased number of falls, acute functional decline, worsening of chronic conditions, chills, headaches, conjunctivitis, croup, or multisystem inflammatory vasculitis in children (inflammation of blood vessels); an infected infant could also have trouble feeding.

What Ontario Veterinary Medical Association

The role of animals in transmission of SARS-CoV-2 is unclear. Zoonotic transmission, if it occurs, is presumably very rare. However, veterinarians are at the forefront of risk groups, particularly as they may have contact with animals owned by people with active COVID-19. While the risk is low, it is impossible to say that it is zero. Therefore, measures to minimize zoonotic transmission risks are indicated.